Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last Updated: November 20, 2025
Version 1.1 - Updated for enhanced security measures
Security & Compliance Certifications
We maintain the highest industry standards for data protection and security
PCI DSS Level 1
The highest level of payment card industry security certification. All card data is processed through our PCI-compliant payment partner Stripe - no card information is stored on our servers.
Australian Privacy Act
Fully compliant with Australian Privacy Principles (Privacy Act 1988). We follow strict guidelines for collection, use, and disclosure of personal information.
Stripe Verified
Official Stripe Connect platform partner. All payments are processed securely through Stripe's industry-leading payment infrastructure with automatic fraud detection.
256-bit SSL/TLS
All data transmitted to and from our platform is encrypted using 256-bit SSL/TLS encryption - the same level used by banks and financial institutions.
CTF
AML/CTF Verified
Compliant with Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (AUSTRAC). All high-value transactions are monitored and flagged for manual review.
2FA Enabled
Two-factor authentication using Google Authenticator protects organizer accounts and financial operations. Additional security layer prevents unauthorized access.
Comprehensive Security Infrastructure
Our platform uses multiple layers of security protection to safeguard your data. We employ industry-standard security practices, regular monitoring, and automated safeguards to prevent unauthorized access. All payment information is handled through certified secure payment processors.
Information We Collect
What information we gather when you use our platform
Personal Information
- Name and contact information (email, phone, address)
- Payment and billing information
- Profile information and preferences
- Communications with our support team
Business Information
For Vendors, Suppliers & Event Organizers
- Business name and registration details
- Product and service information
- Financial information for payments
- Event and organizational details
How We Use Information
The ways we use your information to provide our services
Provide and improve our marketplace services
Process transactions and payments securely
Send important updates and notifications
Provide responsive customer support
Comply with legal obligations
Prevent fraud and ensure platform security
Information Sharing
When and with whom we share your information
🛡️ We Never Sell Your Personal Information
Your privacy is not for sale. We do not sell, rent, or trade your personal information to third parties for any reason.
Marketing Communications: We may use your email address to send you updates about events, new features, and community news that we believe may interest you. You can opt out of marketing emails at any time by clicking the unsubscribe link in any email or by contacting us directly.
Limited Sharing in These Situations:
Order Fulfillment
With vendors/suppliers to fulfill your orders and deliveries
Event Services
With event organizers for event-related services and tickets
Payment Processing
With secure payment processors for transactions
Legal Requirements
When required by law or to protect our legal rights
Data Security
How we protect your information
We implement industry-leading security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
🔐 Your Data is Protected
We use bank-level security to keep your personal and payment information safe at all times.
🔒 Payment Security
Your payment information is never stored on our servers. All card payments are processed securely through our PCI-compliant payment partner Stripe.
🛡️ Encryption
All data transmitted to and from our platform is encrypted using the same security standards as major financial institutions.
⚡ Fraud Prevention
Advanced fraud detection systems monitor all transactions to protect you and event organizers from unauthorized activity.
📋 Transaction Records
Complete records of all transactions are securely maintained for your reference and to assist with any disputes or inquiries.
👥 Account Protection
Event organizers use two-factor authentication to protect their accounts and ensure only authorized users can access sensitive information.
🔍 Continuous Monitoring
Our systems are monitored 24/7 to detect and respond to any security threats, keeping your data safe around the clock.
Privacy by Design: Security and privacy are built into every feature from the ground up. We continuously monitor and improve our security measures to protect your information.
Your Rights
You have control over your personal information and how we use it.
- Access and review your personal information
- Request corrections to inaccurate information
- Delete your account and associated data
- Opt out of marketing communications
- Request a copy of your data in a portable format
Questions About Privacy?
Our privacy team is here to help with any questions or concerns.
Email: events@tamilaustralia.com.au
Phone: +61 403 882 958